Key Takeaways: Narayana Hospital Kolkata (RN Tagore Hospital) is a 681-bed JCI and NABH-accredited quaternary care hospital founded by celebrated cardiac surgeon Dr. Devi Shetty. It offers advanced treatments including robotic-assisted surgery, heart transplant, kidney transplant, and complex cardiac care – at 60–80% lower costs than Western countries. International patients from over 50 countries choose Narayana Health for its clinical excellence, transparent pricing, and dedicated medical tourism support. Typical waiting time: 3–7 days (compared to 12–18 months on the NHS).
Table of Contents
1. Overview of Narayana Hospital Kolkata
Narayana Hospital Kolkata is a premier 681-bed tertiary care facility that has emerged as a trusted healthcare destination in Eastern India. Operated by the renowned Narayana Health group—founded by celebrated cardiac surgeon Dr. Devi Shetty—this hospital is part of a network that has revolutionized healthcare delivery in India by making high-quality medical care accessible and affordable.
The flagship campus, the Rabindranath Tagore International Institute of Cardiac Sciences (RTIICS), is located in Mukundapur on the Eastern Metropolitan Bypass. This Narayana Health Kolkata facility is among the most trusted tertiary care hospitals in Eastern India, attracting patients from Bangladesh, Nepal, Bhutan, Africa, Myanmar, and beyond.
The hospital network also includes Narayana Multispeciality Hospital in Barasat (195 beds), Narayana Superspeciality Hospital in Howrah (250 beds), and additional clinics in Hiland Park, Sector G, and Jyoti Vihar. Together, these facilities bring the total network capacity to over 1,000 beds, making Narayana Hospital Kolkata one of the largest healthcare providers in the region.
Founded in 2000, RTIICS has established itself as a global healthcare hub, with 16 fully-equipped operation theatres and 5 state-of-the-art catheterisation laboratories with 24-hour emergency facilities.
2. Centres of Excellence and Key Specialties
Narayana Health is a pioneer in several key medical specialties, with a strong emphasis on cardiac care, organ transplants, and minimally invasive surgeries.
Cardiology and Cardiac Surgery
This is the cornerstone of Narayana Health’s legacy. The hospital is a regional leader in both adult and pediatric cardiac care. The department performs a wide range of complex procedures, including coronary artery bypass grafting (CABG), angioplasty and stenting, heart valve replacement and repair (including minimally invasive options), paediatric cardiac surgeries for congenital heart defects, heart transplants, LVAD (Left Ventricular Assist Device) implantation, and ECMO (Extracorporeal Membrane Oxygenation) for critically ill patients.
In the last 14 years, RTIICS has performed over 24,500 life-saving adult and pediatric cardiac operations and 93,000 cardiac cath lab procedures. The hospital has been ranked No. 1 Cardiac Care Hospital in Eastern India by Times of India Health Survey for three consecutive years – 2016, 2017, and 2018.
Neurosciences
The neurology and neurosurgery departments at Narayana Health are highly advanced. The hospital is the only provider in the region offering brain pacemakers for advanced Parkinson’s disease and epilepsy surgery. The hospital provides brain tumor surgery, stroke management (including acute stroke interventions), spinal fusion and minimally invasive spine surgery, epilepsy surgery, deep brain stimulation (DBS) for movement disorders, and endovascular coiling for aneurysms.
Orthopaedics and Joint Replacement
The orthopaedics department offers a full spectrum of musculoskeletal care, from joint replacements to sports medicine and trauma care. Key procedures include total knee replacement (TKR), total hip replacement (THR), shoulder replacement, arthroscopic surgeries (e.g., ACL reconstruction), trauma and fracture management, and minimally invasive spine surgery. The department is supported by advanced robotic techniques and a dedicated rehabilitation team.
Learn more about robotic knee replacement options in India.
Gastroenterology and Liver Transplant
Narayana Health is a leading center for digestive health and liver transplants in Eastern India. The department offers advanced endoscopy, colonoscopy, and ERCP, liver biopsy, liver transplant (both living and cadaver donor), and complex GI surgeries.
Oncology (Cancer Care)
The oncology department provides comprehensive cancer care under one roof. The hospital offers medical oncology (chemotherapy, immunotherapy, targeted therapy), surgical oncology (including robotic-assisted cancer surgeries), radiation oncology (with advanced IMRT and stereotactic radiosurgery), and bone marrow transplant.
The hospital is currently constructing Eastern India’s largest hospital, a 10-lakh-square-foot facility dedicated to multiple specialties including oncology. Explore breast cancer treatment and other oncology services.
Nephrology and Kidney Transplant
The nephrology department at Narayana Health is one of the busiest in the region. The hospital offers comprehensive kidney care, including kidney transplant (living and cadaver donor), hemodialysis and peritoneal dialysis, management of chronic kidney disease (CKD), and urological surgeries. In 2025, surgeons at Narayana Health performed Eastern India’s inaugural retroperitoneal robotic partial nephrectomy, removing a kidney tumour while preserving most of the organ.
Learn more about kidney transplant in India.
3. Advanced Technology and Infrastructure
Narayana Hospital Kolkata boasts a formidable technological infrastructure designed to support complex diagnostic and therapeutic interventions:
- Bed Capacity: 681 beds, making it one of the largest healthcare facilities in Eastern India
- Operating Theatres: 16 fully-equipped operation theatres, including 6 exclusively for cardiac surgeries
- Catheterisation Laboratories: 5 state-of-the-art cath labs (including FD 20 Catheterisation Laboratory dedicated for Interventional Radiology Procedures)
- Robotic Surgery: 4th Generation Da Vinci Robot for minimally invasive surgeries
- Intensive Care Units: 224 ICU beds
- Emergency Services: 29-bedded emergency unit with round-the-clock services
- Dialysis Unit: 26-bedded dialysis unit
- Advanced Imaging: 3 Tesla MRI, Color Doppler, SPECT-CT, ECG, ECHO, TMT, Holter Monitor, CPET
- Laboratory Services: NABL-accredited laboratories ensure rapid and accurate test results
- Blood Bank: Maintaining the highest safety standards
- Pharmacy: 24-hour pharmacy for patient convenience
The integration of a comprehensive hospital information system ensures seamless data flow between departments, reducing wait times and improving patient safety.
4. Accreditations and Quality Standards
Quality and patient safety are paramount at Narayana Hospital Kolkata. The hospital holds prestigious accreditations that validate its commitment to excellence:
- JCI Accreditation: RN Tagore International Institute of Cardiac Sciences in Kolkata and Narayana Superspeciality Hospital in Howrah received JCI accreditation. Narayana Health is also the first healthcare chain in India and sixth globally to receive JCI Enterprise Accreditation. Learn more about JCI accreditation.
- NABH Accreditation: The hospital is NABH accredited, certifying that it adheres to Indian quality standards across all clinical and administrative functions. Learn more about NABH accreditation.
- NABL Accreditation: The laboratory services are accredited by the National Accreditation Board for Testing and Calibration Laboratories
- Ranked No. 1 Cardiac Care Hospital in Eastern India: By Times of India Health Survey for three consecutive years – 2016, 2017, and 2018
- Best Cardiac Hospital and Best Cardiac & Multispeciality Hospital: In Eastern India by the Times Business Awards in 2018 and 2021
- Best Cardiac Institute of the Year: By Worldwide Achievers in 2017
- AHPI Healthcare Excellence Award: For ‘Quality Beyond Accreditation’ in 2019
For international patients, these accreditations provide peace of mind, knowing that the care delivered at Narayana Hospital Kolkata meets the highest internationally benchmarked standards of quality and safety.
5. Affordability and Cost Transparency
A major advantage for international patients considering treatment at Narayana Hospital Kolkata is the significant cost savings. Medical procedures are provided at a fraction of the cost compared to Western countries, without compromising on quality.
Here are indicative cost ranges for common procedures at Narayana Hospital Kolkata:
| Procedure | India (USD) | USA (USD) | UK (USD) | Savings in India |
|---|---|---|---|---|
| Coronary Artery Bypass Surgery (CABG) | $3,300 – $4,500 | $70,000 – $150,000 | $25,000 – $35,000 | Up to 90% |
| Total Knee Replacement | $3,500 – $5,500 | $35,000 – $50,000 | $15,000 – $20,000 | Up to 85% |
| Kidney Transplant | $6,900 – $9,250 | $100,000 – $150,000 | $35,000 – $45,000 | Up to 90% |
| Liver Transplant | $14,500 – $22,000 | $300,000 – $500,000 | $50,000 – $70,000 | Up to 92% |
*Prices are indicative and may vary based on individual medical conditions, surgeon fees, and treatment protocols. Contact MedicHorizon for a personalized, no-obligation quote for treatment at Narayana Hospital Kolkata.
Savings Insight: Narayana Health is renowned for making healthcare affordable. Dr. Devi Shetty’s vision has always been to provide world-class care at accessible prices. Open-heart surgery at Narayana Health costs approximately $3,300 – $4,500, compared to over $70,000 in the USA.
Additionally, unlike the NHS where elective surgery waiting times can be 12–18 months, Narayana Hospital Kolkata offers treatment within days of arrival.
6. International Patient Services and Coordination
Narayana Hospital Kolkata has a dedicated International Patient Services Department that caters to medical travellers from over 50 countries, including Bangladesh, Nepal, Bhutan, Myanmar, African nations, and the Middle East.
The IPS team provides end-to-end support, including:
- Treatment plan estimation and cost transparency
- Medical visa invitation letters and documentation
- Airport pickup and drop-off arrangements
- Language interpretation services
- Assistance with accommodation near the hospital
- Follow-up teleconsultations after discharge
- Currency exchange and local SIM card assistance
- Customised meal plans including international cuisine and dietary requirements
As a health hospitality consultancy, MedicHorizon works closely with this IPS department. We help international patients navigate the initial enquiry, medical report submission, and hospital-matching process with Narayana Hospital Kolkata. Our role is purely facilitative—we coordinate logistics and communication, while all medical decisions and clinical outcomes remain strictly between you and the treating physicians at the hospital.
7. Location and Accessibility
The hospital is located at: 124, Eastern Metropolitan Bypass, Premises No: 1489, Mukundapur, Kolkata, West Bengal – 700099, India
Distance from Key Transport Hubs:
- Netaji Subhas Chandra Bose International Airport (CCU): Approximately 18 km – 40-50 minutes by road
- Howrah Railway Station: Approximately 16 km – 35-45 minutes by road
- Sealdah Railway Station: Approximately 12 km – 25-35 minutes by road
- Access: The hospital is located on the Eastern Metropolitan Bypass, making it easily accessible from all parts of Kolkata and neighbouring districts
Nearby Hotels: Multiple accommodation options are available in Mukundapur, Salt Lake, and surrounding areas. MedicHorizon can help arrange suitable lodging based on your preferences and budget.
Languages Spoken: English, Bengali, Hindi, and several other languages. Professional interpretation services are available upon request.
For international patients arriving via air, MedicHorizon can arrange seamless airport-to-hospital transfers, ensuring a stress-free arrival experience at Narayana Hospital Kolkata.
8. Frequently Asked Questions
How do I start the process?
Simply reach out to us via the contact form on our website. One of our patient coordinators will respond within 24 hours to understand your medical condition, review your reports (if available), and begin matching you with the right specialist at Narayana Hospital Kolkata.
What is the typical waiting time for surgery?
Once you arrive in Kolkata, surgery is typically scheduled within 3–7 days, depending on the procedure, pre-operative tests required, and the surgeon’s availability. We work to expedite the process for international patients.
Can I bring a family member or caregiver?
Yes. India’s medical visa allows for up to two attendants to accompany the patient. We will arrange Medical Attendant Visas for your caregivers and coordinate their accommodation as well.
Is Narayana Hospital Kolkata safe for international patients?
Absolutely. Narayana Hospital Kolkata holds JCI and NABH accreditations—the same international quality standards followed by top hospitals in the US, UK, and Europe. Narayana Health is also the first healthcare chain in India to receive JCI Enterprise Accreditation.
What payment methods are accepted?
Narayana Hospital Kolkata accepts cash (Indian Rupees, US Dollars, and other major currencies), credit cards (Visa, MasterCard, American Express), and bank transfers. We can also assist with insurance coordination if you have international health coverage.
Will language be a barrier?
Most doctors, nurses, and administrative staff at Narayana Hospital Kolkata speak fluent English and Bengali. The hospital’s International Patient Services team provides language support for patients from different countries. We can also arrange professional interpretation services for other languages at no extra cost.
What is the success rate for major procedures?
Narayana Hospital Kolkata has excellent clinical outcomes:
- Over 24,500 cardiac operations performed in the last 14 years
- 93,000 cardiac cath lab procedures completed
- Ranked No. 1 Cardiac Care Hospital in Eastern India by Times of India
- Best Cardiac Hospital in Eastern India by Times Business Awards
- Pioneered robotic kidney surgery in Eastern India
Does Narayana Hospital Kolkata offer robotic surgery?
Yes. The hospital is equipped with a 4th Generation Da Vinci Robot for minimally invasive surgeries. Surgeons at Narayana Health have performed Eastern India’s first retroperitoneal robotic partial nephrectomy, showcasing their expertise in robotic-assisted procedures. Learn more about robotic knee replacement and other robotic surgeries.
How do I obtain a medical visa for India?
We will assist you with the entire e-Medical Visa process. The key steps are:
- Receive a treatment plan and cost estimate from Narayana Hospital Kolkata.
- Obtain an invitation letter from the hospital (we coordinate this for you).
- Submit your visa application at the Indian embassy/consulate in your country with supporting documents.
- Receive your e-Medical Visa (typically within 5–10 working days).
9. How MedicHorizon Assists with Your Medical Journey
Choosing the right hospital for a critical procedure is a significant decision. Unlike dealing directly with a hospital’s international desk—which may offer limited support after initial admission—we provide end-to-end facilitation that covers every stage of your medical travel.
When you choose Narayana Hospital Kolkata through us, we help with:
Pre-Arrival Consultation and Treatment Planning
We review your medical records and help you select the right specialist. We coordinate remote tele-consultations with the hospital’s doctors for a second opinion or pre-treatment assessment at Narayana Hospital Kolkata.
Medical Visa Assistance
We guide you through the e-Medical Visa application process and provide the necessary invitation letters from the hospital. We assist with documentation, embassy coordination, and ensure compliance with visa regulations as per the Indian Ministry of Home Affairs guidelines.
Travel and Accommodation Arrangements
We help book affordable flights to Netaji Subhas Chandra Bose International Airport (CCU). We arrange comfortable, hygienic accommodation options near the hospital—from budget guesthouses to 4- and 5-star hotels—suitable for patients and their families.
Hospital Admission and Daily Coordination
On arrival, our coordinator meets you at Narayana Hospital Kolkata to assist with admission formalities. We liaise with the hospital’s medical team on your behalf for any questions or concerns.
Financial and Insurance Assistance
We help you understand payment procedures (cash, credit card, wire transfer, foreign currency exchange). For patients with international health insurance, we coordinate with your insurer and the hospital’s TPA desk for cashless treatment wherever possible.
Post-Treatment Follow-Up and Recovery Support
We arrange post-discharge consultations and follow-up care as advised by your doctor. Even after you return home, we stay in touch to ensure your recovery is on track and to facilitate tele-consultations with your Narayana doctor if needed.
Important: MedicHorizon does not provide medical advice, guarantee treatment outcomes, or assume responsibility for the clinical services rendered by Narayana Hospital Kolkata. All medical decisions are solely between you and the hospital’s licensed physicians. The hospital bill is payable directly to Narayana Hospital Kolkata; our charges cover only the coordination and hospitality services described above.
Ready to Explore Narayana Hospital Kolkata?
If you are considering treatment at this Narayana Hospital Kolkata facility and need professional coordination assistance, contact MedicHorizon today. We will help you understand the process, connect you with the hospital’s international desk, and plan your medical journey with transparency and care.
📧 Email: contactmedichorizon@gmail.com
🌐 Website: MedicHorizon Hospital Directory
Legal Disclaimer
This article is for general informational and educational purposes only. MedicHorizon is a health hospitality consultancy, not a medical provider, hospital, or licensed medical practitioner. We do not diagnose, treat, prescribe, or offer medical opinions. All information regarding Narayana Hospital Kolkata‘s specialties, accreditations (including JCI and NABH), and infrastructure is based on publicly available data and does not constitute an endorsement or guarantee of any specific medical outcome.Any medical procedure carries inherent risks, including complications, adverse reactions, or unsuccessful results. You should independently verify all information and consult with qualified healthcare professionals before making any medical decision.Your engagement with Narayana Hospital Kolkata is a direct contractual relationship with the hospital. MedicHorizon is not liable for the quality, safety, or outcome of any treatment provided. By using our services, you acknowledge that all medical decisions remain solely your responsibility.